MV Tools

Refund Policy

Thank you for choosing MV Tools. We want you to be completely satisfied with your purchase. If you're not happy with our product, we offer a refund policy as outlined below.

Refund Eligibility

You may be eligible for a full refund if:

• You request a refund within 7 days of your purchase
• You have not exceeded the trial usage limits
• The product is not working as described due to a technical issue
• You can provide proof of purchase

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team at [email protected]
2. Include your order number and purchase date
3. Provide a brief explanation of why you're requesting a refund
4. Our team will review your request within 2-3 business days

Refund Processing

Once your refund is approved:

• Refunds will be processed to the original payment method
• Processing times may vary depending on your payment provider
• You should receive your refund within 5-7 business days
• We will send you a confirmation email once the refund is processed

Exceptions

Refunds may be denied in the following cases:

• Unauthorized purchases
• Fraudulent activities
• Products used beyond the stated trial limits
• Purchases made through third-party platforms (refunds must be requested through the respective platform)

Subscription Refunds

For subscription-based purchases:

• You may cancel your subscription at any time
• No refunds are provided for partial subscription periods
• Your subscription will remain active until the end of the current billing period